Chatbot AI with GenAi

Be committed to pioneering innovation, striving to be the first to embrace and lead in new technologies.

What activities are covered by the Chatbot AI?

Better customer experience, plus:

B2C lead generation on the site

Check order status in progress

Multi-lingual

Chatbot for B2B customers

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THE SOLUTION

Why AI and not a traditional chatbot?

  • AI chatbots understand and process natural language, enabling more human-like interactions.
  • Unlike traditional chatbots, AI chatbots are able to improve from interactions.
  • They offer dynamic and responsive service, capable of handling diverse queries with greater accuracy.
  • AI chatbots can personalize conversations based on user data and preferences, enhancing customer satisfaction.
  • They provide a more efficient, cost-effective customer service solution compared to traditional chatbots.

THE SOLUTION

The objectives of the AI Chatbot

1. Reduce calls to customer support

2. Help customers choose products

3. Generate leads

THE METHODOLOGY

Design Thinking Process

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